You have questions? We have the answers.
About the Helmet
Obviously, this depends on which size you order. The large is touch over 600g, so it’s reasonably weighty in the hands. However, as the protection mechanism is designed to sit incredibly close to the skull with a very low centre of mass, the helmet doesn’t feel anywhere near that heavy.
In fact, much of the feedback we get is people saying ‘wow, it’s light!’ and ‘I forgot I was wearing a helmet, I could hardly feel it on’.
Yes, they sure do.
They even feature Magnetic 'snap lock' buckles.
Glove-approved magnetic buckles mean you can keep your hands cozy in your gloves while you effortlessly snap in with a secure click! No more fumbling – just strap in and hit the slopes!
Are these compatible with my Goggles?
Yes. The Anti Ordinary A2 is compatible with all snowsport goggle brands and models.
The A2 does fit lower than most helmets, both the front and the back. Throughout testing we’ve always found you can just adjust the A2 on your head to suit the goggles.
We haven’t had a set of goggles we can’t fit yet, depending on your style, you can even run your goggles under the A2 if you like the park rat steeze.
Due to our unique dynamic frame design, if you run your googles over your helmet, it will adjust the tension and feel of the helmet fit. Simply adjust your google straps to best suit you.
Is there a goggle clip? Will my goggles fall off?
No and No. Our A2 helmets don't feature a goggle clip, as our beanie outers are interchangeable and our unique design doesn't require them.
Throughout our extensive product testing and feedback from thousands of skiiers and snowboarders, we've yet to have anyone report their goggles falling off.
They sure do! Just pull the outer beanie material down (sometimes brand new fresh units need a fair tug, or to work it around from the back) and they’ll be fine to cover your ears.
Our units don’t naturally cover the ears like a regular helmet does with the heavy ear pads (blocking sound and feeling claustrophobic), so we just use high quality merino wool to keep your ears warm without losing any of your peripheral senses on the hill.
Some of our team (*cough, founder Rob*) have big heads and large ears and can even get a small unit down to cover their ears.
Our helmets are designed for personalization so you can run your A2, your way.
Interchangeable Outers: Anti Ordinary helmets feature interchangeable outers, allowing you wear our various styles and colors of beanie outers available, all using the same frame. Check out the full range on our website: www.antiordinary.co/collections/outers
Ways to Customize your Outers: You can personalise any of our outers with sew-on logo patches or custom embroidery (think your nickname/team name) to create a one-of-a-kind custom outer.
We can also offer custom & bespoke designed outers for athlete teams, staff helmets, or bulk orders - contact our team to discuss these options further.
Can I use my own beanie? You can also modify a regular beanie to fit the helmet if you're handy with a sewing machine, or you can just pull one over the top - it just won't have all the lovely merino lining we put into ours.
If you do customize your unit - please send us email or DM us on socials with some pictures. We love seeing your unique designs!
Yeah absolutely, our founder, Rob, uses Chips in his helmet.
You do need to make a small modification to the beanie outer - but it’s fairly straightforward.
See how to make the modification here - https://www.youtube.com/watch?v=JZtxuWXIkXg
We have the ventilation built into our dynamic frame in the form of 6x open vents, but of course as our unit is so different to traditional helmets it breathe differently too.
With our merino inner and ventilation, we’ve had our guys here in Australia using it in +22c/+72f weather mountain biking in the unit and still being super comfortable!
We use nature’s smartest fabric (merino wool) to ensure you stay warm when it’s freezing and cool when warm out there. Whether you’re chasing fresh tracks in a blizzard or playing in sunny spring slush, you’ll be comfy.
We’re currently certified for Snowsports, and designed for the snow in mind. See our safety page for more info (certified and exceed the EN1077 and ASTM F2040 helmet certifications).
The cycle and snow certs in terms of impact are largely similar, but we don’t have that certifcation right now so we can’t advertise it for that use… one day soon though!
We'll be expanding our range to include these certifications in the future, so everyone can participate in their favorite sport, knowing their brain is safe.
Size & Fit Guide
Anti Ordinary helmets feature a dynamic frame, that molds to your head like a race-car seat, with a unique design, comes unique sizing.
Your measurement is the circumference taken around the top of the ears.
Small
Medium
Large
If you are between sizes, please select the smaller option.
Safety Questions
Absolutely.
Our A2 Helmet meets and wildy exceeds the EN1077 and ASTM F2040 helmet certifications.
We made an entire Safety Page to show you how safe it is, be sure to check it out!
Orders
We ship globally with local warehouses in USA (Salt Lake City, Utah), Europe (Netherlands), Asia, and Australia (Sydney).
Do You Ship To Hawaii And Alaska?
Yes, we do! Right now, orders going to Hawaii, Alaska, or Puerto Rico are shipped directly from our USA warehouse located in Salt Lake City, Utah - and fees are included within our standard USA shipping rates.
We're currently near-exclusively online as a direct to consumer brand.
We’re currently working with a handful of select retailers across the globe and will have a retail location page coming soon.
If you are a retailer, contact us for more information.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.
Click on the tracking number link provided to you, or alternatively enter your email address or phone number used to checkout into our dedicated tracking page.
Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number system to update your number. If you don't see any updates after 36 hours, please feel free to contact us to get it sorted!
Yes!
We always aim to ship all orders fully as one single package.
Occasionally, if this is not possible, we may partially ship your order, where items are sent separately across multiple packages.
We prioritize getting your new A2 unit to to you as soon as possible (to ensure you are protected!) and any additional items will follow in a separate package shortly after. You'll receive a new tracking link as soon as the remaining item(s) has been dispatched.
If you're unable to track your package hereor believe it may be lost, please contact us to investigate further. Shipping issues can occur occasionally and our team will do our best to get it rectified for you ASAP!
If you ever receive an error message when attempting to make a purchase, please reach out to our team who are happy to assist.
Sometimes local issues, such as internet connection and device play a part. Feel free to check your bank and try again if no payment has been made.
Where possible, please include a screenshot of the error message and list the items you are attempting to order (including size and color), when contacting our team via howdy@antiordinary.co
When it comes to getting your hands on your new helmet, we know the last thing you want to be thinking about is customs duties and taxes. There is powder to shred!
Our website will generally include and show any customs duties, import tax, and other local taxes at checkout for a seamless delivery experience. No nasty surprises on your doorstep.
Whilst we aim to be on top of this, charges can vary country to country at a moments notice, especially for friends in Europe outside the EU, like Switzerland and the UK, as well as our buddies in Canada.
We're all about keeping things clear and upfront, but very occasionally the tax man decides to be greedy and increase these fees without telling us, or mislabel our products! If you ever are liable for additional fees to get your helmet, just reach out to our team we’ll work to get it straightened out.
Please reach out to us immediately at howdy@antiordinary.co or by using the chat box and we’ll be happy to update your order (to the correct color/size), change your address, etc.
Please note that changes cannot be made once the order has already shipped, but we'll do our best to sort you out regardless.
If the product, helmet or any outer is out of stock, we recommend checking the website regularly for stock updates, at certain times pre-ordering for the next season may be available also, which will be displayed on the website if available.
We have fulfilment centres across the globe, including USA, Europe, Asia and Oceania, ensuring that shipments can be dispatched as soon as stock is available in your local region.
Travelling overseas for your ski trip? If you are travelling overseas for a ski trip, ie. Australian skiing in Canada, we may be able to locate local stock in your destination country and dispatch it directly to your hotel/accomodation. We suggest changing the shipping address on checkout to your hotel/accomodation. If an error or out of stock notification occurs - feel free to contact our team to see what options may be possible for your situation.
Helmet Care
To keep your Anti Ordinary A2 in tip top condition, consider these helmet care steps:
After Use: If your outer beanie part of your helmet gets wet or covered in snow, consider removing after your day to speed up the drying process.
Machine Washable Outer: Your removable outer is machine washable, making it easy to maintain its freshness and cleanliness. We recommend a low-temperature gentle wash to best preserve the look, feel and fit of your outers. Do not tumble dry - It'll shrink!
Cleaning the Frame: Use a dry microfibre cloth to gently wipe the frame and remove any moisture that is present before storing for prolonged periods.
Transport and Storage: Utilise the provided carry drawstring bag for transporting and storing your helmet and outer(s), and store the helmet to prevent from unnecessary damage. This not only protects the helmet and/or outer from physical damage but also keeps it clean and looking crisp, ready for your next adventure.
Following these best practices ensures your helmet remains a reliable companion on the mountain for a long time to come, ready to provide both safety, style and comfort on the hill.
In snowsports, we generally recommend that skiers and snowboarders replace their brain safety units (helmets) every three years from purchase to ensure optimal protection.
If you are ever involved in an accident where the helmet had an impact, always thoroughly inspect your helmet for any potential damage, including signs of cracking, compressing or tearing.
You must replace the unit immediately if an impact has occurred to ensure high-standards of protection are maintained.
If you ever happen to have an impact and you feel your helmet is compromised, please contact our support team to discuss the options we have available. Our aim is to ensure you are protected at all times.
We know it sucks replacing helmets often - but we'd rather help get you into a new one than hear you sustained a preventable brain injury.
We recommend storing your Anti Ordinary A2 in the drawstring bag provided, after removing the outer (washing and drying the outer, if required) and drying the frame with a microfibre cloth.
For full details: read the "How to care for your Anti Ordinary A2" guide above.
When not in use, we recommend keeping your helmet out of direct sunlight and stored in the drawstring bag provided, in a dry, temperate location. To avoid excess heat damage, don’t store your helmet in a vehicle or near a heat source.
Short Answer: Yes!
Long Answer: Your removable outer is machine washable, making it easy to maintain its freshness and cleanliness. We recommend a low-temperature gentle wash to best preserve the look, feel and fit of your outers. Do not tumble dry, as it will shrink!
We offer size exchanges within 7 days of receiving a product. We’ve never met a head we couldn’t fit, so we’re excited to get you into a helmet that fits you best. When you have the right size, it will be best helmet you've ever worn. Just make sure you watch the video in your welcome pack!!
We do not offer ‘change of mind’ refunds. Helmets are tough to build, using materials that don’t recycle easily. We’re not fast fashion, and as such we want you to consider an A2 properly before purchasing.
In any case, we’re sure you’ll love it. If there’s any genuine problem with the unit, or the size isn’t quite right, we’ll always sort you out.
Size Guide
Our helmets fit slightly differently - so please ensure you you use our Size Guide / Size Chart before purchasing your helmet.
Perfect Fit Guarantee
If you have measured your head and purchased the correct size helmet as per our size guide and it doesn't feel right - be sure firstly read the "My Helmet doesn't fit!" article, which shows you how to adjust your helmet for a perfect fit in under 30 seconds.
If you still have any issues, feel free to reach out to our support team and we'll organise an alternate size to ensure you have the best fitting helmet on the market.
Exchange Process
To request an exchange, contact our team within seven days of receiving your item at howdy@antiordinary.co or via chat. Provide your full name, order number and the size you require for the exchange. Item must be in original, saleable condition with all tags attached. Item must not be damaged, soiled or modified.
Shipping Costs for Exchanges
Customers may be responsible for shipping costs when returning items for an exchange. If the exchange is due to a product fault, we will cover the shipping costs.
International Exchanges
For international exchanges, customers may be responsible for all shipping costs, customs duties, and taxes.
Limitations
We reserve the right to refuse any exchange that does not meet our policy requirements.
Contact Information
For any questions regarding our exchange policy, please contact us at howdy@antiordinary.co
Other / Retail / Wholesale / Athlete / Ambassador
Thanks for your interest in our Anti Ordinary helmets.
We are looking for a limited number of retail partners.
Just like our product, we think differently when it comes to our retail partners. We see our partners as an extension of our team, and deploy ground-breaking sales, marketing and growth strategies to move forward together as one.
If you're passionate about our brand and believe your retail location would be a great fit, please show your expression of interest by sending us an email to howdy@antiordinary.co and we'll send you a comprehensive guide on our retail strategy and pathway to becoming an Anti Ordinary retailer.
We are incredibly flattered by your interest in becoming a part of our distribution network or collaborating with us. Currently, we handle distribution in-house to maintain a close relationship with our retailers and the core brand.
However, as our business grows and our strategy evolves, we are open to exploring distribution partnerships.
If you're passionate about our brand and have the experience, please stay in touch, and we may reach out for future opportunities - please show your expression of interest by emailing us at howdy@antiordinary.co
Elevate Your Team's Look with Custom Gear
At Anti Ordinary, we're excited to offer bespoke customization options for athlete teams and staff uniforms, perfect for ski resort staff, mountain safety teams, ski patrol. Our customization service can include personalized embroidery of logos and color matching to ensure your gear not only meets the highest safety standards but also resonates with your team's spirit, identity and branding on the hill.
Your team will get noticed in an instant on the hill amongst the sea of typical helmet colors.
Envision your team showcasing their logo-emblazoned helmet outer while on duty, then swapping it for their preferred personal color post-shift, using our interchangeable outers. Ensuring they remain protected at all times, whilst your brand gets showcased, and they're easily spotted by your resort guests/competition spectators.
What We Can Offer:
All customizations are on application only - fees and minimum order quantities apply.
Custom Embroidery: Bring your logo to life on our gear, showcasing your brand or team identity, or your staff/athlete's name embroided directly onto an outer beanies in one of our standard colors.
Custom Color Outers: Ensure your team stands out with color-matched outers that reflect your brand colors or uniforms.
Exclusive Design Consultation: Work closely with our design team to create gear that’s as unique as your team.
If you're ready to transform your team's look with custom-look helmets gear? Reach out via email - howdy@antiordinary.co or by using the chat box - we'll organise a meeting with you and tailor a solution that’s as unique as your team.
Are you a ripper? We do our best to hold lots of room for the lifeblood of our sport. However, we prioritise treating our small crew better than other brands; so sometimes there's only so many resources to go around.
Reach out to us at howdy@antiordinary.coand let the crew know what you're about, where you're located, where you're trying to take your career, anything else that's rad and what your favourite milkshake flavour is, and we'll get back to you as quickly as possible.
A good amount of information is helpful in case we ever have an opportunities in your area that we can sling your way.
Are you an influencer? We gets hundreds of request requests from influencers each month wanting to work with us (sometimes we start blushing from all the attention, we were never this popular in school).
Follow the link, or use the form below to tell us about yourself, including your social accounts, websites/blogs, number of follows, reach, engagement numbers etc. We work with influencers and creatives big and small, but due to volume of enquiries, we will only get back to those we think are the perfect fit for our current projects.
We appreciate your interest in our pro-deal programs. While we don't have a formal pro-deals setup yet, we often make exceptions for industry professionals who are as passionate about our products as we are. Reach out to our team today to sort your own out.
Please don't send us your paychecks to prove you're industry - and please tell any company that asks you to provide your payslips that they're gross and Anti says they're weird.
Now it's time
We Protect you.
Find the A2 Perfectly Suited to your Head and Style: